Delivery & Returns
We aim to encourage confidence at checkout by offering reliable delivery options and clear timelines for every order.
Free Standard UK Shipping
All UK orders over £49 qualify for free standard delivery.
Orders under £49 are charged £4.99 for delivery at the checkout.
Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow its journey to your door.
International Shipping
We ship worldwide, allowing customers across Europe and beyond to enjoy our sports frames.
Delivery will be charged £18.99 and aim to be delivery within 5-10 business days. However, delivery times may vary depending on destination, customs clearance, and local postal services.
Please note that international orders may be subject to local customs duties or import taxes, which are the responsibility of the customer.
Returns & Exchanges
We want you to feel confident when ordering, knowing you can return or exchange if something isn’t quite right.
30-Day Returns
You have 30 days from delivery to return your item.
- Items must be unused, in their original condition and returned with all packaging
- Customised or personalised products are non-returnable unless faulty
- The cost of the return is the responsibility of the customer
- Returns are processed quickly once received and inspected
If you’d like to exchange an item, the easiest way to do this is to contact our customer service team to arrange your return then make a new order.
Quality Guarantee
100% Satisfaction Guaranteed
We stand behind the quality of every frame we produce. If you’re not completely satisfied with your purchase, our team is here to help resolve the issue promptly and fairly.
Damaged Items
In the rare event that your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos of the damage and packaging
We’ll arrange a free replacement as quickly as possible, ensuring minimal disruption and no extra cost to you.
